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What is health insurance?

Private health insurance is like having a backup plan for your health. It helps cover your medical bills—whether you’re in a hospital or need treatment outside of one—so you can worry less about surprise expenses.

With Medicare, you’re covered for treatment in public hospitals, but private hospital cover gives you more control. You can choose your doctor, pick where and when you're treated, and avoid long waits.

Plus, extras cover helps with everyday health needs, like dental check-ups, new glasses, or a visit to the physio—things Medicare doesn’t usually cover.

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What happens if I want to switch to see-u from another fund?

Switching to see-u is a breeze. Once you’ve picked the cover that suits you, just pop your current health insurance details into the joining form. We’ll handle the rest—cancelling your old policy and transferring any waiting periods you’ve already served. Easy as!

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I have a pre-existing medical condition – can I get health cover?

Absolutely! You can still join see-u even if you’ve got a pre-existing condition. Just keep in mind there’s a 12-month waiting period before we’ll cover treatment related to it—unless you’ve already served this waiting period with another provider.

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What are waiting periods and how do they work?

When you first join see-u or upgrade your cover, there’s a wait before you can claim certain services—it’s just how health insurance works.

If you’re switching from another health fund, no stress! We’ll honour any waiting periods you’ve already served for the same services on an equivalent level of cover.

The Aussie Government sets the maximum waiting periods for hospital insurance, which are:

  • Pre-existing conditions: 12 months
  • Pregnancy and birth: 12 months
  • Psychiatric, rehabilitation, or palliative care: 2 months
  • Other hospital services: 2 months